SHIPPING POLICY

---

At Machine Cricket, we are committed to delivering your cricket equipment promptly and efficiently. Our shipping policy is designed to provide you with a clear understanding of our shipping procedures and expectations. Please read the following information to know more about our shipping process:

1. Shipping Regions 
   Machine Cricket offers shipping to cricket enthusiasts across the globe. We believe in promoting the sport of cricket worldwide, and we are pleased to extend our services to a global audience.
2. Processing Times 
   1. Order Processing: Once you place an order with us, our team strives to process it promptly. Orders are typically processed within 14 business days (excluding weekends and holidays). This time frame includes order verification, quality checks, and packing.
   2. Custom Orders: Please note that custom orders may require additional processing time. Our team will provide you with an estimated processing time for custom orders.
3. Shipping Methods
   We partner with reputable shipping carriers to ensure safe and efficient delivery of your cricket equipment. The available shipping methods may include but are not limited to:
   1. Standard Shipping
   2. Express Shipping
   3. International Shipping

   The shipping methods and carriers available for your location will be presented during the checkout process, and you can select the one that best suits your needs.

4. Shipping Duration
   1. Domestic Shipping: The delivery time for standard domestic shipping is typically within 8 business days from the date of shipment. Express shipping may offer quicker delivery options. Please refer to the selected shipping method for specific details.
   2. International Shipping PolicyWe strive to deliver your orders promptly and efficiently. However, please note that international shipping times may vary due to various factors beyond our control. Here are some important details regarding our shipping policy:2.1 Shipping Duration:
      • Our standard shipping duration for international orders is typically 10-14 days.
      • Please note that delivery times may vary depending on the destination country and any unforeseen circumstances.

      2.2 Possible Delays:

      • While we make every effort to ensure timely delivery, delays may occur due to reasons such as:
        • Holidays observed in either the shipping or destination country.
        • Issues with the shipping company or courier service.
        • Customs inspections, which may occasionally hold parcels for further examination.

      2.3 Late Delivery:

      • In the event of a delayed delivery caused by factors beyond our control, such as those mentioned above, please understand that orders cannot be cancelled or refunded due to late delivery.
      • We will, however, assist you in tracking your order and providing updates whenever possible.

      2.4 Order Tracking:

      • You will receive a tracking number once your order has been shipped. This will enable you to monitor the progress of your delivery online.

      2.5 Customs and Duties:

      • Please be aware that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient.

      2.6 Contact Us:

      • If you have any questions or concerns regarding your international shipment, please don’t hesitate to contact our customer service team. We’re here to help!

      By placing an order with us, you acknowledge that you have read and agree to our international shipping policy.

       

5. Order Tracking 
   For your convenience, we provide order tracking services. Once your order is shipped, you will receive a tracking number via email or SMS, depending on the contact information provided during the ordering process. You can use this tracking number to monitor the status and location of your package.
6. Shipping Costs 
   Shipping costs are calculated based on the shipping method you select during checkout and the destination of your order. The exact shipping cost will be displayed in your cart before you make your final payment.
7. Customs and Import Duties 
   Please be aware that customs and import duties may apply to international shipments. Machine Cricket is not responsible for these fees, as they are determined by the customs authorities of the receiving country. Customers are responsible for paying any applicable customs and import duties.
8. Address Accuracy 
   It is essential to provide accurate and complete shipping information, including the recipient’s name, shipping address, and contact details. Machine Cricket is not responsible for orders that are delayed, lost, or misdelivered due to incorrect or incomplete shipping information.
9. Shipping Updates and Notifications :
   We will keep you informed about the status of your order and any relevant shipping updates via email or SMS. Please ensure that your contact information is up to date to receive these notifications.
   Machine Cricket is committed to delivering your cricket equipment with care and efficiency. If you have any questions or concerns regarding our shipping policy, please feel free to contact our customer support team at 9654328787 We are here to assist you and ensure a smooth shopping experience.